Legal terms for DANA, QRIS and account access
Our Legal notice explains how account access, wallet records and policy requests are handled for Indonesian customers. Before opening an account, you should read the terms displayed for your region, complete phone verification, and use the same account details when checking a payment status. DANA, OVO,
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GoPay and QRIS may appear as payment records connected to your account, while bank transfer and virtual account records may require a matching reference. Access depends on local law, and some services may only be available where local law permits. We do not describe a payment
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receipt as final until the account record and cashier status agree. If a term is unclear, contact us through the account support path before continuing. We can direct a question about access, data, payment records or a requested policy change to the relevant support route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.